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Do Less. Relax More.

leave your

LUXURY or

VACATION

RENTAL

HOME to me!

Do Less. Relax More.

leave your

LUXURY or

VACATION RENTAL

HOME to me!

My Promises To You

My Services

Why Choose Me

Luxury Vacation Homes

It's Just Me with Your Key


You can trust me to be your eyes and ears on your home while you are away

I provide the services that you need and oversee any vendors that need access to your home

Vacation Rental Homes

More 5 Star Reviews


Stun your guests on cleanliness and presentation

Get to the top of industry with more 5 star reviews

More/repeat bookings and make more money 


Direct Communication and Personalized Service


Direct communication, at all times, with me the owner/operator

I can personalize my services to what you need, depending on your requests


You Keep Your Profits


0% commission based services

Every service you need for your vacation rental 

Guests cover the cleaning fee, so you don't have to

Bonded and Insured for Your Peace of Mind

About Me

Kayla O'Neill

Owner/Operator

Welcome to Five Star Freedom, where meticulous care meets the warmth of genuine hospitality.

 

I'm Kayla O'Neill, the proud owner of this boutique vacation home services company, and I'm excited to share a bit about myself and what sets me apart.


A Canadian native, I fulfilled my dream of basking in a warm climate by moving to Naples with my family. With a background as a hairstylist and a decade-long stint as a devoted stay-at-home mother, I honed skills that transcend traditional roles—strict time management, home improvement, maintenance prowess, and an unwavering eye for detail.


Recognizing a gap in service quality in the vacation home services industry, I decided to leverage my skills to provide a level of service that brings unparalleled peace of mind to my clients. Since opening my doors, I’ve been fortunate to collaborate with appreciative clients who value communication, reliability, and, above all, meticulous attention to detail.


My service footprint extends across Naples, North Naples, and Marco Island, encompassing a range of vibrant communities like Kalea Bay, Lely Resort, Azure at Hacienda Lakes, The Isles of
Collier Preserve, Treviso Bay, Greenlinks Golf Villas, Coral Falls Resort, Ole and other nearby communities.


At Five Star Freedom, I thrive on the details. Whether it's my laser-like focus during home watch visits, getting to know your property as intimately as my own, or delivering top-notch vacation home cleaning and rental turnover services, I’m here to make your life easier.


For me, it's about ensuring you feel like you're on vacation every time you step into your second


home. I also offer home cleaning services. From laundering linens to meticulous bed-making, me and my cleaning team take care of the tasks you'd rather not handle, leaving your space sparkling upon your return.

If you're renting your property, my goal is to secure a 5-star review for you - every time.
Specializing in vacation rental flips, I tailor the setup of your property to your exact specifications.


Clients often turn to me when their previous cleaners have fallen short, finding in me a reliable partner committed to excellence.


My Concierge/Vendor Key-in Services extend my commitment to ensuring you get what you paid for and that your vacation home looks exactly how you want it. I act as your advocate in your absence, ensuring vendors treat your home with respect and that your purchases arrive in impeccable condition. At Five Star Freedom, I'm not just a service; I'm your partner in creating a
seamless, stress-free experience for your vacation home.


Experience the freedom of worry-free ownership when you engage the Professional Home Watch, Cleaning and Concierge services of Five Star Freedom.

Learn More

My Communities 

Why My Clients Love Me

Blog

By Kayla O'Neill November 18, 2023
This blog outlines how regular security assessments, basic maintenance, climate control checks, detailed reporting, and emergency coordination can ensure your property stays safe, secure, and well-maintained year-round, giving you peace of mind while you're away. Learn more about the comprehensive care and dedicated service that protects your personal escape.
Five Star Freedom Vacation Home Services
By Kayla O'Neill October 11, 2023
Managing a vacation home or vacation rental can be a challenge, with problems ranging from finding different companies to take care of different needs, to finding the best cleaner so you can feel like you're on vacation when you visit or to ensure your rental guests have an exceptional 5 star experience. That challenge is finally over, I take care of it all. My specialized cleaning service for luxury vacation or rental homes, professional home watch service and concierge services ensures your new investment doesn’t become a chore. My goal is simple: to give vacation homeowners peace of mind when they are away, make them feel like they are on vacation when they are here and help vacation rental owners get more 5 star reviews, increase new/repeat bookings and keep all of their profits.
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