Welcome to Five Star Freedom, where meticulous care meets the warmth of genuine hospitality.

I'm Kayla O'Neill, the proud owner of this boutique vacation home services company, and I'm excited to share a bit about myself and what sets me apart.

A Canadian native, I fulfilled my dream of basking in a warm climate by moving to Naples with my family. With a background as a hairstylist and a decade-long stint as a devoted stay-at-home mother, I honed skills that transcend traditional roles—strict time management, home improvement, maintenance prowess, and an unwavering eye for detail.

Recognizing a gap in service quality in the vacation home services industry, I decided to leverage my skills to provide a level of service that brings unparalleled peace of mind to my clients. Since opening my doors, I’ve been fortunate to collaborate with appreciative clients who value communication, reliability, and, above all, meticulous attention to detail.

My service footprint extends across Naples, North Naples, and Marco Island, encompassing a range of vibrant communities like Kalea Bay, Lely Resort, Azure at Hacienda Lakes, The Isles of
Collier Preserve, Treviso Bay, Greenlinks Golf Villas, Coral Falls Resort, Ole and other nearby communities.

At Five Star Freedom, I thrive on the details. Whether it's my laser-like focus during home watch visits, getting to know your property as intimately as my own, or delivering top-notch vacation home cleaning and rental turnover services, I’m here to make your life easier.

For me, it's about ensuring you feel like you're on vacation every time you step into your second

home. I also offer home cleaning services. From laundering linens to meticulous bed-making, me and my cleaning team take care of the tasks you'd rather not handle, leaving your space sparkling upon your return.

If you're renting your property, my goal is to secure a 5-star review for you - every time.
Specializing in vacation rental flips, I tailor the setup of your property to your exact specifications.

Clients often turn to me when their previous cleaners have fallen short, finding in me a reliable partner committed to excellence.

My Concierge/Vendor Key-in Services extend my commitment to ensuring you get what you paid for and that your vacation home looks exactly how you want it. I act as your advocate in your absence, ensuring vendors treat your home with respect and that your purchases arrive in impeccable condition. At Five Star Freedom, I'm not just a service; I'm your partner in creating a
seamless, stress-free experience for your vacation home.

Experience the freedom of worry-free ownership when you engage the Professional Home Watch, Cleaning and Concierge services of Five Star Freedom.